Why do i get this message – Too many API calls detected.
You would receive this error if you have tried to login with an invalid token / password atleast 5 times within 2 minutes. This would lead to a "cooling" time of 10 minutes, where any attempts to login would be rejected. You would have to verify that your login/password is correct before attempting to login again.
API 8月 7, 2018
配信停止リンクをクリックした時にエラーが起こるのはなぜですか？
配信停止リンクのクリックでエラーメッセージが表示される理由をいくつかご紹介します。 ご利用しているメールシステムによってリンクが変更されたため。 ご利用しているメールシステムによってリンクがブロックされたため。 ファイアウォールの設定によってリンクが変更されたため。 リンクがメールシステムやファイアーウォールによって変更、またはブロックされた場合、正しい情報が得られないため配信停止リクエストはエラーを起こしてしまいます。
General Questions 4月 24, 2019
Can I Spell Check my custom template campaign?
Some of our clients choose to create their own HTML templates. If this is the case and you need to use the Spell Check feature, please follow these steps: In step 4 of the email builder, you will see the Spell Check button on the bottom left side of your screen. Click this button. A popup window will open with any misspelled words. *You will noticed that the first word that is misspelled appears in red and the remaining misspelled words are in blue. This is because the first word is already selected and ready for editing. 1.On the bottom of the window you have a box with spelling suggestions inside. Select the option that fits your need and click Change to. Click Ignore if no change is needed. You can also type in your own change in the box if none of the options are appropriate. When you are finished with the SpellChecker, click Finish Checking. To undo all changes, click Cancel. Click Save on your layout to ensure the changes you made locked in. Notes: You are able to check your entire campaign at once. Some portions of the block may have been ignored during the spell check feature, such as domain names. Click Options to change those settings. You can change the language setting as well as add words to the dictionary (to help save time in future campaigns during the spell check process). Tip: Be sure to utilize the Spam Check feature and Preview your campaign before sending it to your contacts to ensure the best possible end result.
General Questions 8月 6, 2018
Does Benchmark Email offer a spellcheck feature for my email?
Yes, you have access to spellcheck any portion of your campaign that is editable. This needs to be done section by section though. While you are typing up a section, any word that is misspelled will appear with a red dottted line underneath it. Once you are ready to use the spell check feature, follow these steps: Click the Edit icon for the section you need to spell check. On the left side of your screen, click the button that says Spell Check. The window that pops up will look like this: You will noticed that the first word that is misspelled appears in red and the remaining misspelled words are in blue. This is because the first word is already selected and ready for editing. On the bottom of the window you have a box with spelling suggestions inside. Select the option that fits your need and click Change to. Click Ignore if no change is needed. You can also type in your own change in the box if none of the options are appropriate. When you are finished with the SpellChecker, click Finish Checking. To undo all changes, click Cancel. Click Save to ensure the changes you made to the block are locked in. Notes: Remember that you cannot spell check your entire campaign at once. Each block will need to be checked individually. Some portions of the block may have been ignored during the spell check feature, such as domain names. Click Options to change those settings. You can change the language setting as well as add words to the dictionary (to help save time in future campaigns during the spell check process). To spell check a campaign from a custom template, click here. Tip: Be sure to utilize the Spam Check feature and Preview your campaign before sending it to your contacts to ensure the best possible end result.
General Questions オートメーション 9月 6, 2019
配信したメールの内容に誤りがありました、再配信するべきでしょうか？
メール内容に大きな誤りがある場合、配信したメールをコピーし内容を修正後、 読者に前に送ったメールは誤りであることを認識してもらえるように 、件名を「訂正○○○」または「修正版○○○」などに変更して、配信することをお勧めいたします。 注意：読者によっては、何度も同じような内容のメールが送られることを嫌がり、「迷惑メール」と報告されてしまう可能性もございます。メールの再配信については、これらの要素を慎重に検討してください。 参考ブログ：メール誤送信後でも慌てない、お詫びメールの書き方と心得
General Questions 3月 1, 2019