Master Unsubscribe List
When recipients unsubscribe from your email, our system automatically filters them out from your list’s and adds them to your account’s Master Unsubscribe List. Contacts in the Master Unsubscribe list cannot be removed from the list. They became inactive contacts, and from that point forward, our system will not send emails to them again. Because we are compliant with the Can-Spam Act, we ensure every email sent contains an unsubscribe
Contact Lists August 23, 2019
How can my recipients Manage their subscription?
Recipients can manage their subscription by using the Manage Subscription link in the footer of your email campaign. To learn how your recipients can manage their subscription, please see the steps below. Locate and click on the Manage Subscription link in the footer. They Manage Subscription Page will open with the following details: Their email address Lists in which their email address is added. First name and last name (if
GDPR Compliant Signup Form
You can add a checkbox to your signup form for GDPR using Benchmarks signup forms. Your subscribers can trust that the data they are providing is confidential and that you are GDPR compliant. Doing so can help you keep a good reputation with your subscribers and consequently grow your contact list. To create a GDPR compliant signup form, you’ll need the following. URL where your visitors can read about your
Signup Forms August 13, 2019
Is the Website Tracking in Automations GDPR compliant?
Disclaimer: The information in this FAQ are solely based on our knowledge of GDPR. Benchmark cannot and will not give legal advice on GDPR. We suggest you contact your legal team for a better understanding of how your organization will need to comply. Is the Website Tracking in Automation Pro GDPR compliant? Yes, our website tracking feature is GDPR compliant. To track any visitors on your site, you must have
Automation Pro August 7, 2019
Can I add a Text Disclaimer to my Email?
Yes, you can add a Text Disclaimer in your emails. We understand your company may need to add a disclaimer to your emails for security or privacy reasons. We offer two different ways to add a Text Disclaimer in your email, in the Permission Reminder or by using one of our Text Blocks. To learn how to add these please see instructions below: Permission Reminder Start by creating a new
How Benchmark Can Help you be GDPR compliant & what it means to be forgotten.
Benchmark Email can help you stay GDPR compliant and you can keep your peace of mind. We already allow you to remove anyone who may not want to be part of your list, by providing the Unsubscribe option. However, in this case, if someone reaches out to your company and asks to be removed “forgotten” entirely from your database, we can help with the email marketing aspect by deleting them
Email Marketing August 7, 2019
Can my pop up form have a delay time?
Popup forms can be set to have a short delay when a visitor comes to your website or any page on which you’ve placed a signup form. The delay option is in step 2 Design of the form creation process. Follow the instructions below to apply a delay to your popup signup form: Log into your Benchmark account. From the left side navigation menu, under Contacts, click Signup Forms. On
Signup Forms July 30, 2019
How does customizing my footer affect my campaign results?
Although it looks cluttered or busy in the footer with all the elements showing. Each link does contain a function to help your email. Please note, both the Unsubscribe and the physical mailing address cannot be removed, due to the CAN-SPAM legislation. An example would be the Manage Subscription link. By removing this option, your audience may not be able to edit their subscription, and may unsubscribe on their own.
Drag & Drop Editor August 7, 2018
What happens when a contact clicks the unsubscribe link in my email?
When a contact selects the unsubscribe link in your email, they are directed to the "Verify Unsubscribe" page. There are 3 options given to unsubscribe or be removed from a list. You can click on the "Unsubscribe" button to unsubscribe the email address from all the lists. Manage Subscription: Your subscribers can click on "Manage Your Subscription and Profile" link to unsubscribe their email address from particular lists. This is
Contact Lists June 7, 2019