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Knowledge Base Home aero-right Email Features aero-right How to Use the Inbox Checker

How to Use the Inbox Checker

Email Features Updated on March 23, 2023

The Inbox Checker lets you see how your emails will appear in the inbox before sending an email to your contacts. You can test different email clients, browsers, screen types, and operating systems. You can even test certain spam filters to determine if your email will Pass or Fail.

If you prefer a video tutorial, watch this video.

How to create an inbox checker test

To create an Inbox Checker from the dashboard, follow these steps:

  1. Log in to your Benchmark account.
  2. Click on Emails from the Dashboard menu.
  3. Now select Inbox Checker.
  1. Click on the Create New Test button on the top-right of the page.
  1. On the Details page, select your desired email.
  2. Click on the Select Email Clients button on the bottom of the page.
  1. On the Inbox Checker pop-up, check the box next to the desired Email Clients and/or Spam Filters. To start the tests, just click Begin Inbox Checker.
  1. You will now have the option of going to the Inbox Checker dashboard to view the results or head back to the EDITOR to keep working on the email.

Test results are usually available within minutes; some test results can take a few hours. The testing and processing period depends on the number of tests chosen.


Another way to initiate an Inbox Checker test is while editing an email using the drag & drop editor. Just click the test button and select Inbox Checker.

Benchmark offers 1 free test Gmail (Explorer). The Inbox Checker feature is $14 for 100 tests, and it is not a recurring fee. To see how to purchase and add on click here.

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How to see the test results

  1. Log in to your Benchmark account.
  2. Click on Emails from the Dashboard menu.
  3. Now select Inbox Checker.
  1. You’ll see a list of your email tests along with their status and the number of tests chosen. Click on the email name to see the test results.
  2. In the Results page, you will see individual screenshots for the email client, device or browser. You can click on a thumbnail to view it in full size.
  1. You can also select other options, such as seeing how the email will look without images and more.

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Email Clients and Spam Filters Available in the Inbox Checker

Email Clients

The following tests show you how your email will appear in the inbox. Some inboxes are known to display emails differently, and using these tests can help prevent any formatting issues.

Mac OS
Mobile Devices
Spam Filters

The following tests scan your email to find any issues that can prevent you from landing in the inbox.


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Frequently Asked Questions

Why Does My Email Look Different in Different Email Clients and Browsers?
Where can I see how many remaining Inbox Checker tests I have?

If you have any questions, please contact our support team.