Knowledge Base Home Email Features How to Use the Inbox Checker
The Inbox Checker lets you see how your emails will appear in the inbox before sending an email to your contacts. You can test different email clients, browsers, screen types, and operating systems. You can even test certain spam filters to determine if your email will Pass or Fail.
If you prefer a video tutorial, watch this video.
Topics covered in this article:
To create an Inbox Checker from the dashboard, follow these steps:
Test results are usually available within minutes; some test results can take a few hours. The testing and processing period depends on the number of tests chosen.
Another way to initiate an Inbox Checker test is while editing an email using the drag & drop editor. Just click the test button and select Inbox Checker.
Benchmark offers 1 free test Gmail (Explorer). The Inbox Checker feature is $14 for 100 tests, and it is not a recurring fee. To see how to purchase and add on click here.
The following tests show you how your email will appear in the inbox. Some inboxes are known to display emails differently, and using these tests can help prevent any formatting issues.
These services are based on mobile devices such as smartphones or tablet computers.
These services are based on inboxes accessed via a web browser, instead of an application stored in the device.
The following tests scan your email to find any issues that can prevent you from landing in the inbox.
In short, every email client and browser renders HTML differently. Therefore, some email rendering issues will vary depending on the email client or browser and may or may not be rectified.
There are known rendering issues that can be easily fixed but some that, unfortunately, cannot be fixed. Remember, these issues are limited to that particular email client. So, for example, if you notice that some text is erroneously left justified in Outlook, it doesn’t necessarily mean that it will appear that way in other email clients.
Fortunately, we have our Inbox Checker Tool to show you how your emails will appear in different email clients and browsers before sending it to your entire list.
To see a full list of known rendering issues, click here.
You will find your remaining Inbox Checker tests in the following locations:
Plan Information page:
Inbox Checker window (found during the creation of an Inbox Checker test).
If you have any questions, please contact our support team.