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What is Abuse?

One way to define abuse is as a "Spam Complaint." There are different levels of complaints, each of which can affect your emailing reputation.

Reports October 14, 2021

What are General Clicks and Opens?

What are General Clicks and Opens?

Contacts September 5, 2019

Does Benchmark Email track opens on smartphones?

Does Benchmark Email track opens on smartphones?

Reports March 26, 2019

Why do preview and reading panes cause an email address to appear many times on an open report?

Why do preview and reading panes cause an email address to appear many times on an open report?

Reports August 7, 2018

How do email reading or preview panes affect my email open reports?

How do email reading or preview panes affect my email open reports?

Reports August 7, 2018

When should I save my contacts who opened the email as a list?

When should I save my contacts who opened the email as a list?

Reports August 7, 2018