RSS Email
Automatically send your contacts an email with your blog posts when you update your blog or any site with an RSS feed. The RSS Email uses the Real Simple Syndication content to fill in the email. In addition, you can specify what content is shown in your RSS email with the RSS merge tags. Things to know before getting started: To use the RSS Email feature, you will need your
Email Features April 5, 2022
Release Notes: October 2021
At Benchmark, we’re on a constant mission to pursue product excellence for our users. Here’s a few of the ways we’ve worked toward that mission over the last 30 days: Integrations Added an integration with Cyberbiz, available on our Traditional and Simplified Chinese language sites UX/UI Improvements Email Editor Improved the email workflow so the email editor is now accessible in less clicks when creating a new email
Release Notes November 4, 2021
What Happens When a Contact Forwards an Email?
When one of your contacts forwards your email sent from Benchmark Email, the actions of the forwarded email will be recorded as the person who originally received the email. Unfortunately, there is no way to see or track the email address of the person receiving the forwarded email as they were not part of your sending list and have not subscribed to receive email communication from your company. For example,
General questions April 22, 2022
How to Set Up Email Domain Authentication
There are three email domain authentication methods that help prevent email spoofing phishing and help avoid emails being marked as spam. SPF, DKIM, and DMARC are records added to your DNS settings to enable complete email domain authentication. Each record provides a different level of authenticity. When used together, receiving Internet Service Providers (ISPs) can validate that emails from your domain are coming from a legitimate source. Topics included in
Delivery April 28, 2022
Release Notes: September 2021
At Benchmark, we’re on a constant mission to pursue product excellence for our users. Here’s a few of the ways we’ve worked toward that mission over the last 30 days: UX/UI Improvements Email Improved the pre-loaded Sample Email template to give new users a fresh look at the powerful capabilities of the Email Builder Streamlined the Send Test Email process by allowing storage of your last three test emails
Release Notes October 15, 2021
Release Notes: August 2021
At Benchmark, we’re on a constant mission to pursue product excellence for our users. Here’s a few of the ways we’ve worked toward that mission over the last 30 days: UX/UI Improvements Email Improved the open rate of longer emails so that opens of truncated emails in contact inboxes will register correctly Contacts Added an easy-to-find “Search All Lists for a Contact” link on the Contact Lists page Settings
Release Notes September 8, 2021
Smart Sending
The Smart Sending technology is a brand new AI tool built by our Benchmark team that will help increase engagement from your contacts and improve your overall deliverability. Topics covered in this article: How Smart Sending works How do I know if Smart Sending is enabled in my account? How long will my account be on Smart Sending? How do I know if Smart Sending is working? Importance of sending
Delivery February 14, 2022
Difference Between Surveys & Polls
The only way you can be sure that your clients are happy with a service or product is by asking them. To help you get client feedback Benchmark provides easy-to-use Surveys & Polls. What is the main difference between Surveys & Polls? Surveys allow you to ask multiple questions, and also offer options for detailed answers. While polls can only collect opinions about a single question. If you need detailed
Surveys & Polls August 9, 2021
Release Notes: July 2021
At Benchmark, we’re on a constant mission to pursue product excellence for our users. Here’s a few of the ways we’ve worked toward that mission over the last 30 days: UX/UI Improvements Email Returning Feature: Facebook Share allows users to publish email campaigns to their Business Page at the time of schedule/send, including campaign image. Reports Added ability to sort by contact name in campaign reports (opens, clicks, bounces, etc.)
Release Notes August 6, 2021
Benchmark Polls
Polls are used to collect user, site visitor, and client opinions about a specific topic. Our poll feature inserts one single question with multiple choice answers on your email or website. Answering a poll is fast and accurate; you and the respondent will see the answer ratio immediately after submitting their response. In this article, you’ll learn how to create and customize Benchmark Polls and use the results to improve
Surveys & Polls September 6, 2021