How to Use the Quicksend Feature to Resend Emails
The Quicksend feature allows you to resend a previous email campaign (created in the last 60 days) to individual contacts that you choose from other lists. To send a previously sent email campaign to individual contacts with Quicksend, use the following steps: Click on the Contacts tab. Find the list that contains the contacts you wish to Quicksend to. Go to its details page by clicking on the hyperlinked Contact
Email addresses to which email campaigns fail to be delivered are marked as bounces. These email bounces are classified into three categories, soft bounces, hard bounces, and confirmed bounces. Common reasons for bounced emails could be a recipient’s server is temporarily unavailable, the email content was rejected, too many emails were being sent to the inbox, or the email address does not exist. Topics covered in this article: Hard Bounces
What is List Verification?
List Verification is the process of removing undeliverable or dangerous emails from your list. When a marketer uploads their list into our system, it will go through our List Sampling process, in which our system checks for undeliverable emails. Based on the results the list is either rejected or approved. We utilize third-party services for all of our list verification needs, these include BriteVerify as well as Kickbox, both of
What Is the Benchmark’s Reputation Health Score?
Benchmark provides a quick view of your sending reputation within Benchmark by scoring your sending habits. Depending on your sending habits the score can range between 8 and 0. It's a no-brainer that creating good sending habits can lead to great email delivery success. The health reputation meter can help you achieve your sending goals by staying within a reasonable sending range. The scores are given based on the
Delivery September 14, 2021
How to Reduce Spam Complaints
The following tips will help you reduce spam complaints: Confirmed opt-in: The best way to ensure that your subscribers want to receive emails from you is by using a confirmed opt-in process. It requires your subscribers to confirm their subscription, usually by clicking a link in an email before they can be added to your email list. Your list only: It is not acceptable to purchase email lists or
Will Benchmark delete bounced addresses from my Contact List?
In case the same contact has hard bounced in three consecutive campaigns, Benchmark email automatically flags the contact as a "Confirmed Bounce". A "Confirmed Bounce" contact will be excluded from your active contact count, and will not be sent any email, if the contact list is selected again. In case a previously bounced email is opened in another campaign before it has been flagged as "Confirmed Bounce", the contact's bounce
Reports December 18, 2019
Benchmark Email Domains and IP Addresses to Whitelist in Your Inbox
If your contacts are not getting your emails, and they’re not showing up as bounces in your email reports, your contact most likely has a filter on their email server or client that is blocking your email. The filters may cause your email to be placed in your contact’s spam or junk folders. If the filters on your contacts’ email servers are blocking messages sent from our system, the best
How Do I Resend My Email to My Unopens?
Before you resend your email to your unopens, beware that although you're allowing another opportunity for your recipient to read your email, that you're also, now, at higher risk of receiving spam complaints for those who didn't wish to receive it a second time. However, there are those incidences when they may have "missed" your email or perhaps didn't receive it at all. If that's the case, then we want
Clean List Feature
The Benchmark Clean List feature can remove specific groups of emails from individual contact lists, such as hard-bounces, soft bounces, or contacts who have not opened your emails. If you are not ready to remove the contacts, you can create a new email list. Sending to a group of contacts who are not engaging with your email or a group of contacts whose emails could be invalid can and will
How Do I Export Bounced Email Addresses?
You can export bounced email addresses for your own personal records from the Report section of your account. To export, please follow the steps below: Log in to your Benchmark account. Select Reports from the Dashboard menu. By default, the system will prompt you to the Email Reports page. Click on the name of the email you want to use. Select Activity Details from the menu located on the left