Automation Lite Reports
Our system provides tracking statistics for Automation Lite. The same statistics that are gathered for individual emails are also gathered for automations. The difference between automations tracking and message tracking is the ability to sort the statistics by different criteria. To track your automations: Click the Reports tab from any page in your account. Select Automation Reports. Then choose the Automation to which you want to view reports for. After
How do I use Automations?
First log into your Benchmark Email account at www.benchmarkemail.com, navigate to your Automations under your Tools menu, then click Create Automations. Then follow the instruction for the type of Automation you would like to create: Contact List Automation Click Select for Contact List Automation Give the Automation a name Select a List Then select a Trigger Input a From name and choose a From email address Then create your email
Automation Lite March 28, 2019
My signup form isn’t working. What could be the problem?
Benchmark Email provides you with a simple methodology to add our signup form code to your website. However, given that every website has it's own environment, you might encounter conflicts between our code and yours. In most of the cases, the subscriber should see the signup "thank you" page and receive a confirmation email when they click on the '"submit button"; and if there are errors in the submission, they
Signup Forms July 24, 2018
I have an email address listed as a hard bounce, but I know it is valid. What happened?
If an email was blocked by a spam filter on the recipient's end, it could cause it to come back as a hard bounce. This spam filter could be in the company firewall, the ISP/data center, or the subscriber's own computer. A valid email address that has been marked as a "hard bounce" can be removed from your contact list and re-added to erase the history of bouncing. If
Reports November 6, 2018
Can the text version of an email include formatting?
The reason there is a text version of your email is so that those subscribers whose email programs do not handle HTML code can still read your message. The text version is almost entirely free from the coding included in the HTML version. By choosing to include HTML tags in the text version, which is allowed, you run the risk of your subscribers possibly seeing the HTML tags if their
General Questions May 3, 2022
How does my campaign appear on a mobile or portable device?
These days, people are able to check their email while on the go using their cell phones or other portable electronic devices. Therefore, it is hard to know how your campaign is going to appear since you cannot control which device is used to view it. There are some tips you can follow, however, to help ensure the best appearance possible. When a campaign is created in Benchmark Email, there
Drag & Drop Editor June 7, 2021
How Should I Collect Subscribers at Conferences?
Events such as conferences, trade shows or seminars offer a great opportunity to network and promote your business to many people in a short amount of time. They also allow you a perfect opportunity to collect new subscribers for your future campaigns and/or newsletters. Here are a few ways you can go about this: Verbally - Try to pitch your newsletter at some point in every conversation you have. Find
General Questions June 3, 2022
How do I create a numbered or bulleted list?
To create a numbered or bulleted list: Click on the edit icon on the individual block Type or paste your list items. Highlight all the items. Click one of the list-making icons. Click to create a numbered list. Click to create an unordered or bulleted list.
General Questions May 3, 2022
What are Spamtraps?
As per wikipedia, "Spamtraps are usually e-mail addresses that are created not for communication, but rather to lure spam. In order to prevent legitimate email from being invited, the e-mail address will typically only be published in a location hidden from view such that an automated e-mail address harvester (used by spammers) can find the email address, but no sender would be encouraged to send messages to the email
Delivery March 1, 2019