Why You Should Avoid Using Public Domains for Email Marketing
Many things can improve your email marketing, but the number one thing you should never do is use a public domain as your sending email address. Using a public domain may cause distrust in your recipients, send you to the Spam folder, and in some cases even have your emails quarantined completely! In this article, we’ll list the different reasons why using a public domain to send marketing emails is
Delivery General questions July 15, 2021
How to Integrate Your Gmail Contacts With Your Benchmark Account
Import your Gmail contacts into your Benchmark account with this secure integration. Contacts will maintain the group settings you created in Gmail with fields that can be specified during the integration process. To integrate, simply follow the steps below: Log in to your Benchmark account. Select Integrations from your username at the top-right of the page. Scroll to the bottom of the page and select Get Started. Go to the
Integrations April 21, 2021
Why isn’t my email rendering correctly in my Gmail mobile app?
Gmail has a feature that automatically resizes your email as it is received on your mobile device. This feature can sometimes cut off parts of the email, like the one on the right. Unfortunately, this is not a setting on the sender’s side. We can’t do much about it, as it is a feature of Gmail. However, recipients can resize their email back to it’s original size if it is
Templates & Editor September 4, 2019
Common HTML Email Coding Mistakes
An html email communication might look good on your computer but fail completely on the contact's because it depends on graphics, fonts, and CSS files which only reside on your system. When you are creating your email in outside HTML editors like Microsoft Publisher, Dreamweaver, or FrontPage, remember that you are designing for email and not a website. If you design the email as if it were a web page,
Templates & Editor November 25, 2020
Why does using an AOL or Yahoo address cause bounces?
This year, Yahoo and AOL stepped up to combating spam being sent on the internet. Yahoo and AOL do this by changing how they authenticate emails being sent from their address. They no longer allow their users to send using 3rd party services, such as Benchmark Email, Constant Contact, and MailChimp. To prevent getting your emails bounces, we suggest using an email address other than Yahoo, Rocket Mail (owned by
Reports August 7, 2018
Why does my email look different in different email clients and browsers?
In short, every email client and browser renders HTML code differently from one another. Compare it to the numerous languages that are out there. While one joke may make sense and even be hilarious in one, it may directly translate into a grammatically incorrect statement that makes no sense at all in another. The severity of your email anomalies will vary depending on the email client or browser and may
Create Email Marketing October 12, 2020
I have an email address listed as a hard bounce, but I know it is valid. What happened?
If an email was blocked by a spam filter on the recipient's end, it could cause it to come back as a hard bounce. This spam filter could be in the company firewall, the ISP/data center, or the subscriber's own computer. A valid email address that has been marked as a "hard bounce" can be removed from your contact list and re-added to erase the history of bouncing. If
Reports November 6, 2018
How do I enable my email client to display images?
To enable your email client to display images, refer to your email client below: Outlook 2003 Outlook 2007 Outlook 2010 Outlook 2013 Hotmail/Windows Live Yahoo AOL Webmail Gmail Thunderbird MAC Mail iPhone/iPod/iPad Lotus Notes Outlook 2003 Show all blocked images in the message: Click the InfoBar at the top of the message and then click Download Pictures. Notes: If you want the message to show the images the next
General questions September 9, 2019
Why does my email look good in Outlook, but not in other email programs?
Microsoft Outlook tends to display emails correctly in most cases, overlooking design and other issues. For this reason, don't use Outlook as your standard when testing emails. Test your campaigns with other email clients, such as Yahoo! Gmail, AOL and more, just to verify how it would appear when sent to recipients using these email clients.
Email Marketing March 28, 2019
Why does Gmail ask me to “show quoted text” when I‘m viewing multiple test emails?
Gmail's Conversation Threading function often lumps emails from the same sender all together. Sending multiple test emails to your Gmail will likely cause the emails to be grouped together and appear with a number next to the From name. Clicking the From name or Subject Line lists each email - but only the top email will display its contents. The content of the other emails is not visible because Gmail
Email Marketing March 28, 2019