Is the Website Tracking in Automations GDPR Compliant?
Disclaimer: The information in this FAQ are solely based on our knowledge of GDPR. Benchmark cannot and will not give legal advice on GDPR. We suggest you contact your legal team for a better understanding of how your organization will need to comply. Is the Website Tracking in Automation Pro GDPR compliant? Yes, our website tracking feature is GDPR compliant. To track any visitors on your site, you must have
Automation Pro October 28, 2020
How Do I Block Subscribers From Entering an Automation?
Automation Pro, allows you to block new subscribers from entering an automation. To see or activate this trigger the automation must be ACTIVE. This Blocking Trigger is only available for the following nodes: When using the following Settings: Include: All Subscribers Include: New Subscribers When you use the Block Trigger, all subscribers in the automation will continue through the automation as normal, existing users will not be affected. The
Automation Pro October 30, 2020
Can I use my Past Emails in Automation Pro?
Absolutely, yes you can use your Past Emails in Automation Pro. We even recommend you create your emails before you start your automations. Creating the emails before you start your automation journey can make the process faster from start to finish. When you are done with your email go ahead and save it, as will store it in the Past Emails template. Follow the steps below, to learn how to
Automation Pro October 7, 2020
Incomplete Validation States
If you complete a journey but our system gives you an error, it could be due to multiple things. A Journey is incomplete when any of the scenarios below exists in your journey. Missing Connection If a node or path is missing a connection arrow, error dots will appear on severed paths. Incomplete Details Please complete all node details prior to activating a journey. The journey will not be activated
Automation Pro Canvas Better Explained
The Automation Pro Canvas allows you to visualize your automation journey. Different shapes represent different nodes, and arrows enable you to create paths for your Journey. Click on any of the options below to read about specific icons in the canvas. The Canvas Triggers Actions Conditions Additional Icons Follow these steps to go to the canvas: Log in to your Benchmark account. From the dashboard click on Automations, then
Automation Pro March 24, 2020
Automation Pro Engage & Customer Loyalty
This process will help you engage with current customers to keep them coming back to your site. Creating engagement is great for branding and connecting with your subscribers. It will also help with your overall email deliverability. Create a purpose first: why are you trying to engage with your subscribers? Once you have that, make sure your emails portray that purpose and intent. You can use this journey for
Automation Pro Convert Leads Template
Turn subscribers into customers with this automation. These are people who have shown interest in your product(s) or service(s) by subscribing to your emails. You may have offered them great content or a special deal for subscribing. Now, it’s time to get them to use that special deal and purchase your product(s) or service(s). Follow these steps to create your acquire automation with our template. Example: Following the
Automation Pro Purchase or Conversion Confirmation Template
This automation is to identify subscribers who have purchased something from your website and move them into a list of Customers allowing you to automate messages to subscribers and customers without confusing them. Example: Let’s say you have a automation that sends six emails over three months to your leads to get them to purchase something on your site. It would be an annoyance to continue sending these emails if
Will I be able to reactivate my automation?
Unfortunately in Automation Pro, you will not be able to reactivate your automation. This is due to the complex nature of automations, combined with website tracking. When automations are terminated, subscribers will lose their place in the automation and by reactivating it, we run the risk of spamming subscribers.
Automation Pro August 7, 2018
How does Benchmark Email Track website activity?
Automation Pro August 30, 2019