Email Clients and Spam Filters Available in the Inbox Checker
Email appearance The following test will show you a preview of how your email will appear in the inbox. Some inboxes are known to display emails differently, and using the following test can help prevent any formatting issues. Mobile Devices These services are based on mobile devices such as smartphones or tablet computers. Android 6.0 Gmail app (Android 6) Gmail app (Android 7) Gmail app (Android 8) Gmail App (Android
General Questions May 4, 2022
What Is a Double Opt-in?
A double opt-in is a two-step process for new signups, that allows site visitors to join a mailing list. The visitor must initially sign up and then respond to a welcome email containing a confirmation link. Using a double opt-in signup form helps ensure your contacts are interested in receiving your email content, and it also avoids robot email signups and improves email deliverability. Here’s how it works: First, someone
Contacts October 14, 2021
When an account fails to renew, it becomes inactive and is considered Expired by our system. During the expired status, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop. Accounts renew each month automatically, annually, or semi-annually depending on your preferred billing cycle. To help avoid interruptions, we ask you to update your billing information anytime a credit card is expired or
Billing March 28, 2022
How To Exclude Specific Lists From Receiving Emails
When scheduling an email campaign, you can exclude specific lists or segments from receiving the email. This process is done in the Email Checklist of your campaign. If a contact's email address is part of the Send To list and is also in the Exclude list, that contact's email address will not receive the email. Exclude contact lists by following these simple steps: Log into your Benchmark account. On
Segments June 3, 2022
Why Is My Email Campaign Under Review?
When an email campaign is scheduled to be delivered, the email is scanned and then monitored by our Benchmark support team. Emails are checked for signs of abuse or language that could be marked as spam by inbox filters. This is done to protect both Benchmark Email's reputation and the reputation of the sender, as well as ensure a higher deliverability rate. Factors that require further investigation take longer to
General Questions December 21, 2020
Email Address Verification
Before you can start sending emails from your Benchmark account you’ll first need to verify your account’s email address, in a process we call Email Verification. The email verification process consists of Benchmark sending an email to the email address you’ll use to send emails from, you’ll need to open the email and click on the link provided to confirm you are the owner of your email address. Email address
Account Settings June 3, 2022
Automation Pro Reports
There are three types of reports available for Automation Pro which are only available when an automation is activated. You can access your Automation reports from the AP Dashboard or from within the canvas. Topics covered in this article Automation Summary Node reporting Email reports Automation Summary Can be found when you enter your Automation Pro Dashboard. Any Automation that has an active email will have a Summary option.
Automation Pro August 26, 2021
How Do I Cancel My Benchmark Email Account?
Since we are a month-to-month service, you can cancel your account at any time. Your subscription fee is prepaid, we only require that you cancel before your monthly renewal date or you will be charged your next month's subscription fee. We do not prorate or refund our service. To cancel your account, please follow the steps below: Click on your Username and select Account Settings. Now click on Plan Information.
Billing June 9, 2022
What‘s in the Reports section?
The Reports tab displays statistics for every email sent, autoresponders, and surveys. The 'Reports' tab has the following sections: Email Reports - This section contains links to the brief and detailed report for your last email. These reports can be exported to a Microsoft Excel spreadsheet, CSV or saved back as a Contact List. The detailed report contains the individual reports for Bounces, Clicks, Opens, etc. You can also
Reports January 22, 2019
Why Role Based Addresses Are Not Permitted
Role-based email addresses are usually set up by a company to manage general inquiries or issues related to that organization. These emails are managed by several people or individuals who may be part of different departments. Sending informative emails to such email addresses result in a high complaint rate, and we do not allow such addresses to be imported in bulk. If you have been given explicit permission from a
Contacts January 13, 2022