How Do I Edit Individual Contact Details?
After a contact has been added to your Benchmark list(s), you have the ability to edit the information and settings for any specific contact should the need arise.
Contacts August 4, 2021
How can I get more contacts to open my emails and/or surveys?
How can I get more contacts to open my emails and/or surveys?
Automations General Questions September 19, 2024
How Do I Export Bounced Email Addresses?
You can export bounced email addresses for your own personal records from the Report section of your Benchmark account.
Importing & Exporting June 3, 2022
How to Create an Email Using the Drag and Drop Editor
Create emails effortlessly with our Drag and Drop editor. Each section of your email can be customized to fit your company's brand. Select a pre-designed template, create an email from scratch, or if you’d like to use an email you created in the past select from the Past Emails templates.
Drag & Drop Editor August 31, 2022
How Do I Activate My Automation?
You must activate your automation before it can begin sending emails. Boost engagement and increase customer loyalty with Automation Lite.
Automation Lite July 1, 2021
Document Gallery
While you can’t have attachments in email campaigns, you most certainly can add a document to your email, and this is quickly done using our Document Gallery.
Media Gallery April 6, 2022
Account Expired
During the expired state, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop.
Billing September 12, 2023
How to Connect to Benchmark with Zapier
Zapier helps Benchmark users automate their workflows using Zaps. Zaps are used to create connections for applications to communicate with each other, allowing you to either send information from your Benchmark account to other services. Or by receiving information from other services to your Benchmark account.
Contacts Integrations March 7, 2022
How Do I Resend My Email to My Unopens?
Before you resend your email to your unopens, beware that although you're allowing another opportunity for your recipient to read your email, that you're also, now, at higher risk of receiving spam complaints for those who didn't wish to receive it a second time.
Delivery May 3, 2022