Benchmark’s Non-Profit Discount and Plans
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing September 29, 2021
Do We Accept Payment via PayPal?
To add PayPal as your payment option Yes, Benchmark does accept payments via PayPal. This option will be available during the checkout process. To learn how to pay your Benchmark account via PayPal, please see the steps below. Log into your Benchmark Account Locate your username, and click on it Select the Upgrade option Now choose the plan you want to upgrade to and click Continue . If you are
Billing March 15, 2021
List Approval
So you just uploaded your list, and now you can’t use it because it is Under Review going through our List Approval process. No need to panic, this process only takes a few minutes. List approval is our process to verify the existence of contacts in your list. In simpler terms, we make sure they are valid emails. During the list approval process, we sample a small percentage of your
Contacts December 21, 2020
What is Abuse?
One way to define abuse is as a "Spam Complaint." There are different levels of complaints, each of which can affect your emailing reputation. Standard Abuse Complaints are registered when a recipient marks your email as spam inside of their inbox. A report is sent to us whenever this happens, and we automatically unsubscribe the recipient and add them to your Master Unsubscribe List in your account to prevent any
Reports October 14, 2021
Convert Plus Plugin for Benchmark Email
With the Convert Plus plugin, you can automatically add your pop-up lead data to a Benchmark Email list. Also, send automated follow-ups from the moment they submit their information. This integration is available free with every Benchmark account. Please note: As this is an integration built by Convert Plus, the process to integrate will begin within Wordpress.com. Install and activate the Connects Benchmark Email Addon that you get with Convert
Integrations September 5, 2019
How to Use the Quick Send Feature to Resend Emails
The Quicksend feature allows you to resend a previous email campaign (created in the last 60 days) to individual contacts that you choose from other lists. To send a previously sent email campaign to individual contacts with Quicksend, use the following steps: Click on the Contacts tab. Find the list that contains the contacts you wish to Quicksend to. Go to its details page by clicking on the hyperlinked Contact
Contacts April 28, 2022
Can I Add a Personalized Merge Tag to My Automation Pro Email?
You can add a personalized greeting to your automation pro emails. You can include a greeting with the contact's first name, last name or both. You can also use contact details in your email layout, an alternative text is available in case the contact has no details in the list. To learn more on how to personalize your emails please Click Here Note: In Automation Pro you can only choose
Automation Pro October 4, 2021
Test Email and Limitations
To send a test email: Click on Email from the left navigation, and then Emails again. Then, click on Create New Email or open a Draft or Incomplete email. Complete the first 2 steps. You’ll then reach the Editor step. Select a template to use, and begin editing. Once you are ready hover over the Test button and select the Send Test Email option. You’ll see a popup where
Drag & Drop Editor April 6, 2022
How to Add Videos
To insert a video in your emails or landing pages, you’ll need to have the video’s URL and then add the URL to your video gallery. According to Litmus adding a video to your email can increase site visits by up to 200-300% and can improve your click-through rate by more than 60%! Read more about how effective are videos here. Topics covered in this article: How to upload a
Media Gallery May 12, 2022
How to Manage Cookies in Your Browser
Cookies must be enabled in your browser to use Benchmark Email. However, all browsers provide an option to block the cookies per your convenience. Below is a list of directions for managing your cookies in each major web browser. Chrome Internet Explorer 7 & Up Mozilla Firefox Safari Edge Chrome Select the Chrome menu icon Choose Settings under the drop-down menu in PC and Preferences from the top menu in
General questions April 19, 2021