Is the Website Tracking in Automations GDPR Compliant?
Disclaimer: The information in this FAQ are solely based on our knowledge of GDPR. Benchmark cannot and will not give legal advice on GDPR. We suggest you contact your legal team for a better understanding of how your organization will need to comply. Is the Website Tracking in Automation Pro GDPR compliant? Yes, our website tracking feature is GDPR compliant. To track any visitors on your site, you must have
Automation Pro October 28, 2020
How To Block Subscribers From Entering an Automation
You can stop new subscribers from entering automations with the Block trigger option. The Block trigger can be enabled within Active automations. When you use the Block trigger, any new subscribers will be blocked from entering the automation, and existing subscribers will not be affected. This Blocking Trigger is only available for the following nodes: Contact Joins ListContact Joins SegmentContact Visits Webpage When using the following Targets: All SubscribersNew Subscribers
Automation Pro June 16, 2022
Can I use my Past Emails in Automation Pro?
Absolutely, yes you can use your Past Emails in Automation Pro. We even recommend you create your emails before you start your automations. Creating the emails before you start your automation journey can make the process faster from start to finish. When you are done with your email go ahead and save it, as will store it in the Past Emails template. Follow the steps below, to learn how to
Automation Pro October 7, 2020
Incomplete Validation States
If you complete a journey but our system gives you an error, it could be due to multiple things. A Journey is incomplete when any of the scenarios below exists in your journey. Missing Connection If a node or path is missing a connection arrow, error dots will appear on severed paths. Incomplete Details Please complete all node details prior to activating a journey. The journey will not be activated
Automation Pro May 9, 2022
Automation Pro Canvas Explained
The Automation Pro Canvas allows you to visualize your automation journey. Different shapes represent different nodes, and arrows enable you to create paths for your Journey. Click on any of the options below to read about specific icons in the canvas. The Canvas Triggers Actions Conditions Additional Icons Follow these steps to go to the canvas: Log in to your Benchmark account. From the dashboard click on Automations, then
Automation Pro October 4, 2021
Can a Deactivated Automation Be Used Again?
Unfortunately in Automation Pro, once you deactivate an automation you will not be able to reactivate it again. This is due to the complex nature of automations, combined with website tracking. When automations are terminated, subscribers will lose their place in the automation and by reactivating it, we run the risk of spamming subscribers.
Automation Pro July 1, 2021
How Does Benchmark Email Track Website Activity?
Automation Pro July 1, 2021
How Do I Install the Tracking Code on My Website?
Tracking if your recipients are engaging with your website, is the number one rule if you want to keep your recipients engaged. Use this information to know what it is they are interested in and figure out how to better pursue your recipients. Learn how Benchmark tracks website activity. If you are using a trigger such as Contact Visits a Webpage or the condition Website Activity, you will need to copy the
Automation Pro November 2, 2020
Can I Use Automation Pro?
All users can access the Automation Pro tool at no additional charge. All users will also be able to create and save automations in Automation Pro. However, only paid users will be able to activate their automations. If you are signed up with one of our free plans, your active Automations will not terminate or delete. However, you will not be able to activate any new automations, unless you
Automation Pro December 21, 2020
What is Automation Pro?
Automation Pro is a tool developed by Benchmark Email to create automations for your email subscribers. Automations are a set of elements or modules that automatically perform specific tasks based on your subscribers interactions with your emails and website. Within Automation Pro, automations can add or remove subscribers from lists or automatically send an email based on website activity, which are tasks that regular automations can’t do. In Automation Pro,
Automation Pro March 24, 2021