Contact List Field Headers
Your contact list headers are key when importing a list. When you import contacts to Benchmark, the headers of your import file will be mapped to a field in your Benchmark list. You can use our default headers, or you can customize our headers to match your list headers. Benchmark requires only the Email Address field to import a list. The rest of the fields are optional, often used for
Contact Lists May 20, 2021
What is List Verification?
List Verification is the process of removing undeliverable or dangerous emails from your list. When a marketer uploads their list into our system, it will go through our List Sampling process, in which our system checks for undeliverable emails. Based on the results the list is either rejected or approved. We utilize third-party services for all of our list verification needs, these include BriteVerify as well as Kickbox, both of
Contact List Not Uploading
If you are experiencing problems uploading your contact list to your Benchmark Email account, it could be due to several things. Using the wrong file type, invalid format, and even size can cause the list to fail to upload. Keep in mind, that if your list is not approved this too will prevent you from uploading your list. Following are some of the most common problems associated with uploading lists:
How Email Recipients Can Manage Their Subscription
Recipients can manage their subscription by using the Manage Subscription link in the footer of your email campaign. To learn how your recipients can manage their subscription, please see the steps below. Locate and click on the Manage Subscription link in the footer. The Manage Subscription Page will open with the following details: Their email address Lists in which their email address is added. First name and last name (if
Contact rating is not only beneficial because you can see who is engaging with your emails, but also because you can segment your emails based on your recipient’s rating. The rating can range from 0 to 5 Stars depending on how your recipients engage with your emails. Star Rating 0 No sent emails. One star indicates you have sent
Contact Lists September 30, 2021
How to Export a List of Contacts Who Opened an Email
To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You can also export those contacts who opened your email. Here's how you export a list of contacts
How to View Opt-in Contacts
Opt-in contacts are recipients who have confirmed via email that they would like to receive your email marketing messages. By either confirming via the Confirmation Email or by clicking on the Reconfirm link in any of your email campaigns. To see the Opt-in subscribers in your Benchmark list. Please follow the steps below. From the left menu, select Contacts. Click on the name of the contact list for which you
Contact Lists April 19, 2021
Accepted List Formats
When uploading or sending your email list to Benchmark, make sure your list is saved in any of the following formats: .CSV (comma separated values) .TXT (tab-delimited) .XLS, and .XLSX first worksheet only (MS Excel) How to create a .CSV or .XLS file: In the program you are using, go to the spreadsheet’s settings, sometimes this is known as File. Then click on the Save or Download option. A menu
How Do I Create a Segment?
Segments are a different part of your list that you have specially created. Segments are generated based on information on your contacts such as State, Business Name, or even something custom, like a special tracking code for a group of people. By creating a Segment, you'll be able to email to these people, separately from the rest of your list, or even exclude them from an email. To create a
How to Connect to Benchmark with Zapier
Zapier helps Benchmark users automate their workflows using Zaps. Zaps are used to create connections for applications to communicate with each other, allowing you to either send information from your Benchmark account to other services. Or by receiving information from other services to your Benchmark account. Using a service like Zapier can help you maintain an up-to-date contact list, preventing you from missing those most interested in your email communication.