How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
Download Email Reports
Measure how effective your email was and prepare how to improve for future emails by downloading your email reports. Once you have sent your email campaign, you can download a detailed report from within the Reports section in your account. Reports Available Opens Clicks Complaints Bounces Unsubscribes Unopens To learn how to see your email reports, please follow the steps below. From the left menu, click on Reports. Select Email
Reports October 22, 2021
Can I Update or Change an Email in an Active Automation?
Yes, you can update emails in active automations! If you need to go back and change an image or update a link, you can do it without having to deactivate your automation or creating a new email. To learn how to update an email in an active automations see the instructions below. Go to the Automation you wish to edit. Then select the email action. Click on the option you
Automation Pro July 1, 2021
Convert Your Sent Email to a PDF
There is no tool provided by Benchmark to convert a sent email to a PDF. However, you can save a copy of your sent email as a PDF. To learn how to save a copy of your sent email as a PDF, follow the instructions below: Log into your Benchmark account. Click on Emails from the Dashboard menu. Now select Emails. Locate the email you want to save as a
General questions July 28, 2021
Report statistics for Automation Lite
Our system provides tracking statistics for Automation Lite. The same statistics that are gathered for individual emails are also gathered for automations. The difference between automations tracking and message tracking is the ability to sort the statistics by different criteria. To track your automations: Click the Reports tab from any page in your account. Select Automation Reports. Then choose the Automation to which you want to view reports for. After
Automation Lite Reports March 26, 2019
What is List Verification?
List Verification is the process of removing undeliverable or dangerous emails from your list. When a marketer uploads their list into our system, it will go through our List Sampling process, in which our system checks for undeliverable emails. Based on the results the list is either rejected or approved. We utilize third-party services for all of our list verification needs, these include BriteVerify as well as Kickbox, both of
Contact Lists Delivery October 14, 2021
How to Export a List of Contacts Who Opened an Email
To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You can also export those contacts who opened your email. Here's how you export a list of contacts
Contact Lists Reports April 26, 2021
Can I capture the reason my recipient unsubscribed?
Yes, you can capture the recipient's unsubscribed reason. When a recipient clicks on the unsubscribe link in the Email footer it takes them to the "Unsubscribe confirmation page." After clicking the "Unsubscribe" button on that page, they will be redirected to a page that prompts the recipient to enter the reason why they are unsubscribing. If the recipient selects any of the reasons from this survey, that reason will be
Delivery September 6, 2019
How do I find a contacts opens and click-through history?
With this feature, you can view the opens and clicks history of your selected contacts. Follow the steps below and learn who has opened and clicked on your email campaigns: Log in to your Benchmark account. Select Contacts from the Dashboard menu. Click on the name of the list. Now click on the email address you will like to view history from. Below the Email Preference section you will
Reports August 31, 2020
How Do I Save the Email Addresses of Contacts Who Opened an Email?
Keeping track of those contacts that have opened an email is an excellent practice of engagement. You can save the email addresses of contacts who opened your email as a list, using the Report section in Benchmark. If the same recipient opened the email several times, that contact would only appear once in the new list. To save the email addresses of contacts who opened an email to a list,
General questions April 26, 2021