What‘s in the Reports section?
The Reports tab displays statistics for every email sent, autoresponders, and surveys. The 'Reports' tab has the following sections: Email Reports - This section contains links to the brief and detailed report for your last email. These reports can be exported to a Microsoft Excel spreadsheet, CSV or saved back as a Contact List. The detailed report contains the individual reports for Bounces, Clicks, Opens, etc. You can also
Reports January 22, 2019
How do I make a copy of an existing email?
At some point, you may want to duplicate an existing email you have created. Copying an email will allow you to make changes and maintain its original copy. To make a copy of an existing email in your account: Log in to your Benchmark account. Click on the Emails tab from the Dashboard menu. Locate the email you would like to duplicate and click on the More Options (3 dots)
Email Marketing November 7, 2019
サポートへのお問い合わせする時に
Benchmark Emailのご利用に関してご不明な点については、メールサポートをご提供しております。 メールサポート： 有料プランをご利用のお客様へのご回答は1営業日 無料プランをご利用のお客様のご回答は2営業日を目安とさせていただきます。 *ご返信は営業時間内(平日10時-12時、13時-17時)とさせていただいております。 *お電話でのサポートは行っておりません。 ご質問をいただく際は、サポート側で正確にご質問に対応させていただくべく、 どのような事象が発生しているか、どのメールで起きているのか等を明記していただくようお願いいたします。 ☆円滑・迅速なサポートを提供のため、以下例文をご一読頂ければと思います。☆ ・メール名、リスト名など問題状況をご明記ください。 ×：メールのレイアウトが崩れてしまいました。 ○:（メール名）のレイアウトが崩れていると（お客様のメールアドレス）からお問い合わせがありました。 ・解決したいポイントをご明記ください。 ×：メールが届かないです。 ○: メールが届かないという問い合わせが(お客様のメールアドレス）から来ました。 配信側でできる対処方法はありますか？ ・オプション：添付 画面キャプチャやエラーコード、ソースなどがあるとサポート側の状況把握がスムーズになります。 ご協力誠にありがとうございます。ご連絡お待ちしております。
About Benchmark Email August 4, 2021
Can a Deactivated Automation Be Used Again?
Unfortunately in Automation Pro, once you deactivate an automation you will not be able to reactivate it again. This is due to the complex nature of automations, combined with website tracking. When automations are terminated, subscribers will lose their place in the automation and by reactivating it, we run the risk of spamming subscribers.
Automation Pro July 1, 2021
Why isn’t my email rendering correctly in my Gmail mobile app?
Gmail has a feature that automatically resizes your email as it is received on your mobile device. This feature can sometimes cut off parts of the email, like the one on the right. Unfortunately, this is not a setting on the sender’s side. We can’t do much about it, as it is a feature of Gmail. However, recipients can resize their email back to it’s original size if it is
Templates & Editor September 4, 2019
Can I spell check my email in Benchmark Email editor?
To spell check your email Click on Emails tab Click the Edit This Email icon. When you click the Emails link, you will be shown a list of all of the saved emails in your account. To the right of each entry, three icons appear. The first icon is the Edit This Email icon. Click on the Email Builder link from the summary. Click on the Spell Check link at
Create Email Marketing August 6, 2018
Will my emails get through to the AOL inbox?
We maintain a feedback loop with the delivery department at AOL. We are whitelisted with their service, so there should be no problems delivering your emails to aol.com email addresses. However, this does not mean that your emails will always reach your contacts. Each of your contacts can have their own email clients that connect to AOL servers to retrieve email. These clients can have filters and blocks set up
Reports August 6, 2018