What Happens When a Contact Forwards an Email?
When one of your contacts forwards your email sent from Benchmark Email, the actions of the forwarded email will be recorded as the person who originally received the email. Unfortunately, there is no way to see or track the email address of the person receiving the forwarded email as they were not part of your sending list and have not subscribed to receive email communication from your company. For example,
General questions April 22, 2022
How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
What‘s in the Reports section?
The Reports tab displays statistics for every email sent, autoresponders, and surveys. The 'Reports' tab has the following sections: Email Reports - This section contains links to the brief and detailed report for your last email. These reports can be exported to a Microsoft Excel spreadsheet, CSV or saved back as a Contact List. The detailed report contains the individual reports for Bounces, Clicks, Opens, etc. You can also
Reports January 22, 2019
Download Email Reports
Measure how effective your email was and prepare how to improve for future emails by downloading your email reports. Once you have sent your email campaign, you can download a detailed report from within the Reports section in your account. Reports Available Opens Clicks Complaints Bounces Unsubscribes Unopens To learn how to see your email reports, please follow the steps below. From the left menu, click on Reports. Select Email
Reports October 22, 2021
How do I find a contacts opens and click-through history?
With this feature, you can view the opens and clicks history of your selected contacts. Follow the steps below and learn who has opened and clicked on your email campaigns: Log in to your Benchmark account. Select Contacts from the Dashboard menu. Click on the name of the list. Now click on the email address you will like to view history from. Below the Email Preference section you will
Reports August 31, 2020