COMMON QUESTIONS:
How to Set Up Email Domain Authentication
To authenticate your email domain, you’ll need to add a Benchmark Email SPF and DKIM record, along with a valid DMARC record to your domain's DNS provider.
Delivery March 15, 2024
Benchmark Email 2-Step Verification by Email
Enhance the security of your account by enabling 2-Step Verification. When new devices attempt to log in, we'll send you a verification code.
Account Settings November 17, 2023
Smart Design by Benchmark Email
Smart Design creates emails from your website URL or company description, incorporating your logo, images, brand colors, and website details.
Email Features February 26, 2024
Best Practices for No Reply Email Addresses
A no-reply email address is an email address that is used to discourage recipients from replying to an email.
Email Checklist Email Marketing July 25, 2023
Test Email Feature
Use the test email option before scheduling your email to see how your email will appear when received in the inbox.
Drag & Drop Editor July 3, 2023
Features Impacted by Downgrading
Benchmark features are impacted by downgrading. This article will outline which features are affected when you downgrade.
Billing May 17, 2023
Clean List Feature
Our clean list feature will help you remove emails from your contact list that can hurt your email deliverability. We recommend you clean your list periodically and especially after sending email campaigns.
Contacts June 17, 2022
New Domain Authentication Requirements: How to Prepare
All email senders are required to have proper domain authentication, maintain opt-in mailing lists, provide an easy way to unsubscribe, and keep a spam rate below 0.3%.
Delivery Email Marketing February 10, 2024
Video: Smart Content Feature
Benchmark’s Smart Content feature helps you rewrite your content or create new marketing content using just a few keywords, sentences, or paragraphs.
Video Tutorials February 2, 2024