Landing Page Builder
The Benchmark Landing page builder allows you to easily create landing pages to increase your conversions. A landing page is a tailored webpage where visitors land after clicking a specific link. For example, when a visitor signs up to your email newsletter via a signup form, you can then send them to a custom landing page. Keep reading to learn more about Benchmark landing pages. Topics covered in this
Landing Pages February 22, 2022
Benchmark Send Base Plans
While Benchmark pricing is mostly based on the number of subscribers you have in your account, we understand that not everyone has the same needs. Therefore we also offer Send Base plans. With Send base plans, you only pay for the amount of email sends you plan to do each month. The main advantage is you can have as many contacts as you want in your account — the total
Billing February 11, 2021
Account Expired
When an account fails to renew, it becomes inactive and is considered Expired by our system. During the expired status, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop. Accounts renew each month automatically, annually, or semi-annually depending on your preferred billing cycle. To help avoid interruptions, we ask you to update your billing information anytime a credit card is expired or
Billing March 28, 2022
How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
Benchmark’s Non-Profit Discount and Plans
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing September 29, 2021
Security PIN for Benchmark
Our Security PIN is a feature provided to all paid accounts where the client can secure the downloading of all their lists. You can protect your lists by enabling a password required before exporting any contacts. This is an excellent solution for businesses with multiple individuals accessing an account. To locate your Security PIN on your account, kindly follow the steps below: Log into your Benchmark account. Click on your Account
Contacts May 24, 2019
What is a Dedicated IP?
A dedicated IP is a unique address that identifies the location of the IP on the web or a local network. Benchmark provides dedicated IP’s ($28.95 month) and we assign them exclusively to a single sender or company for email sending. The owner of the IP address has full control of its sending and can manage the reputation of their IP address, preventing the sender from being affected by the
Delivery October 14, 2021
How Do I Upgrade My Benchmark Account?
To upgrade your Benchmark plan, you’ll need to log in to your account. Once logged in, click on your account name and then select Upgrade. The upgrade option will provide the different plans and payment options we offer. There are two different plan types, contact-based and email send volume-based. Our contract-based plan is the one offered in every account, if you are looking for an email send plan, please click
Billing March 22, 2021
Can I Use Automation Pro?
All users can access the Automation Pro tool at no additional charge. All users will also be able to create and save automations in Automation Pro. However, only paid users will be able to activate their automations. If you are signed up with one of our free plans, your active Automations will not terminate or delete. However, you will not be able to activate any new automations, unless you
Automation Pro December 21, 2020
Can I Manage Multiple User Accounts in Benchmark?
If you want to manage multiple user accounts in Benchmark, you can use our Sub-account feature. This feature will allow you to create sub-accounts that can be managed directly from the master account. Sub-accounts have access to all of the Benchmark paid features, with the exception of billing, a sub-account cannot modify the master account's paid plan. You can deactivate a sub-account if you no longer need it. Deleting sub-accounts
General questions March 18, 2022