Benchmark Send Base Plans
While Benchmark pricing is mostly based on the number of subscribers you have in your account, we understand that not everyone has the same needs. Therefore we also offer Send Base plans.With Send base plans, you only pay for the amount of email sends you plan to do each month. The main advantage is you can have as many contacts as you want in your account — the total opposite
Billing December 2, 2019
What happens if my account is expired?
When an account fails to renew, it becomes inactive and is considered an Expired Account by our system. During the expired state, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop. Accounts renew each month automatically, annually or semi-annually depending on your preferred billing cycle. To help avoid interruptions we ask you to update your billing information anytime a credit card is
Billing September 16, 2019
How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
Benchmark’s Non-Profit Discounts
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing August 29, 2019
Security PIN for Benchmark
Our Security PIN is a feature provided to all paid accounts where the client can secure the downloading of all their lists. You can protect your lists by enabling a password required before exporting any contacts. This is an excellent solution for businesses with multiple individuals accessing an account. To locate your Security PIN on your account, kindly follow the steps below: Log into your Benchmark account. Click on your Account
Contact Lists May 24, 2019
Benchmark Vs competitors
We get this question over and over “how do you compare Benchmark Vs. (Fill in the blank),” the answer is that there is no comparison. While each email marketing service has its own unique features, a set of goals and core values, there is only one Benchmark. The best thing to do is find an ESP that works with your email marketing strategy. Our primary goal is to help you
About Benchmark Email January 7, 2019
Payment Methods for Benchmark Email
Benchmark understands not all clients can pay in the same form; therefore we offer different payment methods to help adapt to your needs. When you initially sign up for a Benchmark account, we’ll place you on our Free Plan 250, which gives you access to all but our pro features. See the different payment methods below available to signup for a paid Benchmark Plan. Credit Card Credit cards are the
Billing January 21, 2020
Free Starter Plan
The Free Starter Plan allows you to have access to our Drag & Drop Editor, Signup Forms, Google Analytics Tracking, and much more! With the Starter Plan, you can upload your entire list and send up to 250 individual emails per month at no cost. Click Here to sign up now! See below what other great features are included in your Free Starter Plan. What’s Included Paid Starter Plan
Billing November 27, 2019
What is a Dedicated IP?
A dedicated IP is a unique address that identifies the location of the IP on the web or a local network. Benchmark provides dedicated IP’s ($28.95 month) and we assign them exclusively to a single sender or company for email sending. The owner of the IP address has full control of its sending and can manage the reputation of their IP address, preventing the sender from being affected by the
Delivery May 24, 2019
How do I upgrade from a free trial to a paid account?
You have the ability to upgrade at any time once logged into your Benchmark account. From any page in your account you will have the Upgrade option by clicking on your Username. Kindly follow the steps below to upgrade: Click on your Username and select Upgrade. In the box provided, enter the number of subscribers you have. Here you will see the different plans available. Select a plan that best
Billing August 7, 2019